Week Eight: Over My Head?

After careful review of my survey results for my work coverage plan project I have discovered how diverse the operations are in each NCG office.  The company was supposed to have remedied this matter before, when they claimed they would be rolling out an updated/streamline job description for the office managers.  That was told to us in November....and we have yet to see such a document. As of now I cannot think of ONE approach that would work with all of the different sites....I am still not giving up.  I have however been able to pin point a few things all office managers can do to make a few things go smoother, for example: one office manager mentioned how the site director cannot complete staples orders without her present for her login/password.  This caused me to include in the plan a template with all of the accounts office managers have (staples, iron mountain, atrezzo, medicaid portal, toxicology, etc) for each office to complete, then have securely with site director--possibly make it a shared google doc.  With less than a month to solidify this plan, I am feeling a bit overwhelmed, but I know if anything I will implement a lot of great improvements.