Thursday, January 31, 2013

Week Two: First Things First (Giving and Receiving Information)

I just finished up a conference call I have monthly with my fellow office managers working across the state.  During the call I informed them of my pending work project of comprising a comprehensive work coverage plan for our position.  I also told them my project would entail having to gather information from each of them regarding their processes, deadlines, responsibilities and overall scheduling of tasks since I am well aware of it being different across the board (each NCG site operates differently).

One of the research tools I will be using to compile the needed data is a survey questionnaire, which will be emailed out to each office manager.  I did inform them that this is not MANDATORY, and  I am sensitive to their busy schedules ensuring them it would take no longer than 15 minutes to complete.  To add a little incentive for their efforts I disclosed for those who choose to participate in the survey will be entered in a drawing for a gift card.  Depending on the outcomes of the distributed survey, I will possibly contact individual office managers via phone/email for clarification or expansion of their feedback.

During the conference call I also encouraged office managers to feel free to contact me aside from the survey should they have suggestions, concerns or input of any kind.  After all, this project is intended to HELP the office managers and to improve their work experience.  So far I am feeling very inspired and encouraged with this project-after I presented it in my meeting I received nothing but positive from my coworkers.  Everyone was in agreement that this has been an issue consistently discussed, yet never addressed.

The game plan now is to comprise my survey questionnaire over the weekend.

Short term goal: Email out questionnaire to office managers by next Thursday (02/07/13).

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